1. Is this the end for Password:JDM?
a. No. Password:JDM is not officially disappearing forever, but the plans for the upcoming foreseeable future is to clear out our inventory and wait to see what future Password:JDM may have. The man who started it all is retiring and is passing the rights to his business partner. It will take some time and planning to adapt to change, but for now we must close our doors.
2. Will you guys be producing anymore Password:JDM products?
a. No. We have already ceased all production on all Password:JDM parts, what we have in stock right now is all we have and have no plans to produce any more parts (Carbon Fiber or other parts)
3. I ordered my parts a long time ago, where are they?
a. To best assist you, please email us your full name, phone number and order # to ordersupport@passwordjdm.com
We are committed to fulfilling people’s orders that have already been placed prior to our liquidation sale. Although it may take some time, the office staff will be in touch with you to assist with your order.
4. What is the best way to check if Password:JDM has an item in stock?
a. Please email us at inventory@passwordjdm.com with the Item name & Product number, we will be able to respond within 2 hours if we have the item in stock
5. Will I receive a quicker response via phone call?
a. No. Our staff is currently focused on handling past and current issues. To best way to get help would be to email us, the staff is focusing on those who email us first.
6. Do you allow local pickup?
a. Yes. Place your order online like normal and choose WILL CALL. It will allow you to place your order without paying. However we must collect payment prior to you picking up, because we need to ensure that we have everything ready prior to your arrival. (That includes anything that may need to be special ordered.)
7. How long will the Liquidation Sale last?
a. For now, as long as our doors can be open
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